MY CU Services offers various opportunities for education through events, webinars, and demos.
There are no upcoming events to display at this time. Please check back soon for new events and webinars!
Recordings and Demos
Everything You Need to Know About IAT Entries Webinar
International ACH Transactions (IAT) have specific handling requirements which are mandated by the Nacha Operating Rules and OFAC. This session will give you step by step procedures on how to handle your IAT entries, focusing on suspect and return entries. Proper handling of IATs can save your financial institution time and money along with minimizing your risk.
View Webinar Recording (1 hour 10 min)
Is Your Organization Ready for the FedNow Service in 2023? Webinar
Will your organization be ready to capitalize on instant payments when the FedNow Service arrives in 2023? This service will enable financial institutions and other service providers to offer innovative instant payments solutions that support a broad range of transaction types and use cases for businesses and consumers alike. Join Joni Hopkins, vice president of Federal Reserve Financial Services, to learn about the FedNow functionality, use case opportunities and research on U.S. instant payments demand. Plus, learn about resources available today to help your organization embrace instant payments transformation with an actionable strategy for FedNow Service implementation.
View Webinar Recording (1 hour 8 min)
ACH for P2P Transfers: Perils & Protections Webinar
Some of the most common ACH questions pertain to consumer person-to-person (P2P) transfers via the ACH Network. Most often, questions have to do with fixing something that went wrong. These problems include fraud, incorrect account numbers and buyer’s remorse, all of which can result in financial losses for your organization.
View Webinar Recording (1 hour 19 min)
Validate and Verify! The Proper Use of Micro-Entries and Prenotes Webinar
With Nacha's new WEB debit account validation rule in place, RDFIs can expect to see an increase in the number of micro-entries and prenotes received. Does your institution know your rights and obligations? In this session, we will explore the proper initiation and handling of micro-entries and prenotes. Properly handling these items can help to reduce the number of future exception items and reduce future headaches.
View Webinar Recording (1 hour 2 min)
How to Be the Amazon Prime of Checking
Consumers have shown that they love to buy and pay for services on a subscription basis (think Amazon Prime, Netflix, Costco and Spotify). Nearly every major industry dealing directly with consumers has adopted this pricing model… except the banking industry.
View Webinar Recording (57 min)
Reimagining Your NSF Program
Are you feeling the pressure to make changes to your overdraft and NSF programs, including lowering or eliminating fees? What does the future hold for financial institutions as legislators look to crack down on “exploitative and excessive” overdraft fees? As more and more financial institutions are evaluating their options, now is the time to see how DoubleCheck’s patented solution can make a difference at your credit union.
View Webinar Recording (1 hour)
2022 ACH Rule Changes and Updates
It’s that time of year, time to review the upcoming rules changes for ACH. Nacha Operating Rules need to be followed by all financial institutions that process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes in 2022. Join Jessica as she reviews current and upcoming Nacha rules.
View Webinar Recording (1 hour 14 min)
New ACH Meaningful Modernization Rules Webinar
The new ACH Meaningful Modernization Rules go into effect on September 17, 2021. This educational webinar aims to provide a thorough understanding of these changes, the impact to your credit union and what you need to do to remain compliant with these amendments.
View Webinar Recording (59 min)
Spring Refresher for the Resource Center
Spring is a great time to refresh our memories on all the wonderful features and functionality of the bill payment Resource Center. The bill payment Resource Center is stocked full of items your credit union can use for marketing and communication materials to get your members to enroll in online bill payment and keep them using your service. And it’s easy to get started! Join our Resource Center experts, as they spring into action and demo the latest and greatest customizable email campaigns and more.
View Webinar Recording (43 min)
2021 ACH Rule Changes and Updates
It’s that time of year, time to review the upcoming rules changes for ACH. Nacha Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes in 2021. Join Jessica as she reviews current and upcoming Nacha rules.
View Webinar Recording (1 hour 32 min)
Share Draft Rewards Program Webinar
Generate more fee income for your credit union while providing more savings and rewards for your members. Sound too good to be true? Vizo Financial has partnered with StrategyCorps to offer a share draft rewards program that does just that! In this session we will walk through a live demonstration of the rewards program and how it works.
View Webinar Recording (1 hour 32 min)
Explore the Benefits of PayMōli
Join us for this webinar to explore the features and functionality of MY CU Services’ payment solution, PayMōli. PayMōli is a brandable P2P app that's safe, easy to implement, and cost-effective. With PayMōli, it’s simple for your credit union members to send money to anyone, anytime, using their iOS or Android smartphone or tablet. We’ll also walk through a live demonstration of the PayMōli app.
View Webinar Recording (1 hour 16 min)
Decoding ACH Return Codes
ACH returns are a typical part of every credit union’s day-to-day tasks. But do you ever wonder to yourself, “um…what return code is this again?” It’s ironic, isn’t it? Here we are, trying to decode the codes we need to use to return an ACH payment. The truth is, they can be a bit confusing sometimes. Not to worry, though, because this session is meant to provide you with a better understanding of return codes so you don’t have to second guess yourself every time.
View Webinar Recording (1 hour 15 min)
Combatting Check Fraud
If you thought that fewer checks meant less fraud, guess again. Check fraud is still a major source of pain for credit unions, despite competing against new forms of payment. The real question is, how can your institution stop it from happening? Join Jim Bray as he takes a look at different methods, regulations and best practices for combatting check fraud.
View Webinar Recording (56 min)
Mobile Banking & Mobile Capture Demo
Want to see the Mobile Banking and Mobile Capture systems in action, but missed the webinar? Watch here!
View Webinar Recording (34 min)
Check out MY CU Services' innovative OneClick electronic bill payment solution, which combines a seamless online experience with our proven bill payment infrastructure.
View Webinar Recording (49 min)